At Milanoo, delivering a smile is the core value of our service. This means that we try to not only deliver products but also a feeling of happiness, comfort and trust. By giving our customers great service alongside their product we are fulfilling this promise. This is the absolute minimum we expect from our staff and through this we hope to develop a strong relationship with our customer base and to have this customer base flourish through positive word of mouth and recommendations.
Founded in 2008 by Albert Feng, Milanoo.com is a leading online retail store based in Chengdu, China specializing in selling men’s and women’s clothing, wedding and special events items, cosplay costumes and a wide variety of other products. We always strive to provide our customers with high quality products at a competitive price and catered to their explicit needs. As we pride ourselves on being on the pulse of world fashion, we are always willing to share our thoughts and ideas with you on our website and are committed to building our ‘Passion for Fashion’ philosophy.
Milanoo customers may be from all corners of the planet, have different languages, traditions and ways of life but they are united by our website. Every day thousands of customers connect through social media outlets such as Facebook, Youtube, Twitter and Pinterest to discuss all things Milanoo. It has been great to have these customers stick with us throughout our journey and we always welcome new customers to join us at anytime.
Advice is always offered by the highly trained (and extremely fashionable!) customer service team. We will give you honest opinions for questions regarding suitability and differing styles. This is also part of the service of our 24/7 customer service team. Not only to problem solve but also to enhance your shopping experience.
At Milanoo we realize that only high quality products will get our customers coming back for more. Therefore our manufacturing teams are always hand picked and the items go through strenuous checks to ensure that it is a quality product that is being delivered every time.